Dispute Resolution Programs

CPR Dispute Resolution occasionally collaborates with outside organizations to provide tailored ADR programs. The ADR programs were specifically designed with the needs of the parties and participants in mind.

Please reach out to CPR Dispute Resolution for more information on setting up a tailored ADR program for your organization, via CPRNeutrals@cpradr.org.

To file a case under any of these programs, please visit File a Case.

The CPR American Kennel Club ADR Center

An innovative program focusing on solving private disagreements within the sport of dogs, CPR Dispute Resolution is available to administer voluntary mediation and arbitration of certain disputes in connection with the American Kennel Club (AKC). For more information, please visit the American Kennel Club ADR Center.

Franchise Disputes

The Franchise Mediation Program (the "Program"), created in 1994, has been endorsed by the International Franchise Association, the Asian American Hotel Owners Association, and the American Association of Franchisees and Dealers, and has been used by many leading franchisors, franchisees and franchisee associations.

Since inception, a success rate of approximately 80 percent has been achieved in mediations in which the franchisee agreed to participate, with many more cases resolved without intervention of a mediator. Parties report that, as a result of the Program, they are resolving substantially more disputes through informal negotiations without either party needing to report to formal mediation through the Program.

• To access the Franchise Mediation Program Procedures: drs.cpradr.org/rules/mediation/franchise-procedure
• Our Franchise Mediation Program model clause:
  drs.cpradr.org/model-clauses/specialty-area/franchise
• More information on our Franchise Panel of Neutrals: drs.cpradr.org/neutrals/specialty-panels/franchise-panel

APEC Dispute Resolution

Under the APEC ODR Collaborative Framework, APEC partners with ODR providers located in APEC economies that have opted-in to the APEC ODR Collaborative Framework.  CPR is listed as an ODR provider on the website for the Collaborative Framework, and the currently the only provider in the United States. The Model Procedural Rules for the APEC Collaborative Framework for ODR of Cross-Border B2B Disputes can be found starting on page 6 of the APEC ODR Collaborative Framework. For more information on the Collaborative Framework, please visit: https://www.apec.org/SELI/Overview. To file a case with CPR under the APEC Framework, visit APEC Dispute Resolution. 

Wellington Cases

CPR oversees the Alternative Dispute Resolution Program arising under the Wellington Agreement. Under this agreement, the ADR process involves three basic stages: 1) good-faith negotiation; 2) a proceeding concluding with a binding decision if litigation is not allowed and a non-binding decision if litigation is allowed (the “Proceeding”); and 3) an appellate process for the binding decision. CPR is involved at all stages of the ADR process to assist the parties in reaching resolution.