For CPR Neutrals
CPR's Panels of Distinguished Neutrals are one of CPR's most valuable assets. We thank you for your service, leadership and commitment to the highest ethical standards that inspires such confidence in our users. We hope that this page will serve as a helpful resource for you, allowing you to stay current and engaged with CPR. We will be adding content regularly, so we encourage you to bookmark the page and check it often.
And, don't forget to download your CPR Distinguished Neutral badge for your website and email signature, as well as a CPR Dispute Resolution zoom background that you can use as needed.
Updating Your CPR Neutral Bio
The profiles of all CPR neutrals are now available to the public on our Find A Neutral page.
CPR neutrals can now directly edit their bios via CPR Dispute Resolution’s Complete Case platform. Please review your biography to make sure it is correct and up to date. CPR has also created an instructional guide to help you update your biography.
To add or drop a specialty panel, please reach out to cprneutrals@cpradr.org to discuss the requirements or request a specialty panels update form.
Have additional questions? Reach out to cprneutrals@cpradr.org.
CPR Dispute Resolution's Complete Case platform
CPR has launched a fully integrated dispute resolution platform to support CPR Dispute Resolution's suite of alternative dispute resolution offerings. The platform is ISO 27001 certified and enables CPR Dispute Resolution and the Panel of Distinguished Neutrals to access all of their pending CPR matters and documents in one place. The platform’s features allow you to communicate with others in the matter via correspondence as well as upload documents and directly schedule videoconferences. Neutrals can issue orders on the platform, collaborate on the Award, upload the draft award for DRS review in Administered cases, and upload invoices to the system for payment.
- Platform user guide: MyMatters Quickstart Guide
- Walk-through instructions on How to respond to a Neutral Query
- Instructions to pay your annual administrative fee online by credit card
- Recorded walk-through of CPR Dispute Resolution’s Complete Case platform
- Training on the platform's integrated videoconferencing
Continued Training
CPR believes that all of its neutrals should keep their skills current and up to date. Please update your biography (see above) with any training or educational courses you have taken.
CPR Dispute Resolution provides training and CLE programming throughout the year, and you can see upcoming trainings, events, and recommended programs, here: https://drs.cpradr.org/events-trainings/upcoming.
CPR Neutrals are required to take a course each on Cybersecurity and a course on Diversity, Equity and Inclusion annually. The following courses provided by CPR are recommended, but you may take any course throughout the year:
- 2025 CPR-Consilio Cyber Security Training by Consilio Vice President and Global Head James Jansen and Consilio Senior Director James Daley; recorded March 25, 2025. (Please note: to view the recording, you will need a password which can be obtained from Nancy Vastardis at nvastardis@cpradr.org.)
- 2022 CPR-Consilio Cyber Security Training by Consilio CIO Jon Fowler, recorded December 15, 2022. (Please note: to view the recording, you will need a password which can be obtained from Nancy Vastardis at nvastardis@cpradr.org).
- How to Interrupt Your Unconscious Biases and Make Better Decisions Recorded on October 24, 2023. Program leaders: Lucy Greenwood, CPR Distinguished Neutral, and Kathleen Nalty, founder of Center for Legal Inclusiveness and principal in Kathleen Nalty Consulting. (Please note: to view the recording, you will need a password which can be obtained from Nancy Vastardis, nvastardis@cpradr.org).
Resources for CPR Neutrals
The following CPR Protocols and Guidelines may be useful to neutrals in their practice (and are applicable to proceedings under any provider):
- Guidelines for Arbitrators Conducting Complex Arbitrations
- Guidelines for Arbitrator Disclosure
- Protocol on Disclosure of Documents and Presentation of Witnesses in Commercial Arbitration
- Protocol on Determination of Damages in Arbitration
- Guidelines on Early Disposition of Issues in Arbitration
- Annotated Model Procedural Order for Remote Video Arbitration Proceedings
- Ethics Codes and Provider Principles
Additionally, our neutrals may be interested in the following resources:
- FTI Consulting Remote Proceedings
Parties who engage on CPR matters pay only a $5000.00 daily hosting fee - a 16% discount from the regular rate. - ADR Notable, a Cloud-based mediation case management and note-taking tool. Use code "CPRNeutrals2021" for a no-risk 90-day free trial. Go to https://www.adrnotable.com/ to register.
- IMI Qualifying Assessment Program
Let Us Promote You!
Demonstrating your thought leadership is a wonderful way to build your practice. Let us help. If you have an idea for an article about dispute resolution issues, we would be happy to consider it for publication in our award-winning publication Alternatives, or on the blog of the CPR Institute, CPR Speaks. If you have recently published an article that references or explains any of CPR Rules and Protocols, please send us the link and we will include it on our Articles page. Please contact our Marketing & Communications Director, Lili Schroppe, at lschroppe@cpradr.org to submit an article or to propose topics for publication.
Rent a Venue
In need of a mediation space? CPR has a private conference room and breakout rooms available for mediation. We may also be able to connect you with our partners to find a suitable location for your proceeding. Please contact Mia Levi at mlevi@cpradr.org for more information or to inquire about availability & rates.