FAQs
Please visit our "File a Case" website page.
To find out the associated filing fees, please visit our Pricing and Fees page.
Payment with a credit card is required to file a matter. If you need to use another form of payment, such as paying by check, please contact cprneutrals@cpradr.org prior to completing the Intake Form.
The filing fee must be paid by the filing party and will not be split with the opposing side. Please note that indigent claimants may be entitled to a fee waiver. Please visit the File a Case page and scroll down for more information.
Parties may request a receipt after the payment has been made, please contact cprneutrals@cpradr.org.
To access your matter, visit the Manage your Matter page. After clicking on the link to access CPR Dispute Resolution's Complete Case platform, please log in with the email address that CPR has on file.
CPR Dispute Resolution’s Complete Case platform will bring parties to a digital legal environment to handle more matters more efficiently. The benefits of using the platform include:
- Parties will see filing matters, secure communication on the platform, selection of neutrals, organized document storage, and case management by CPR administrators and neutrals in a more streamlined, expedited fashion.
- The platform’s video-conferencing capability is designed with features purpose-built for arbitrations and mediations. Parties and neutrals will be able to seamlessly connect to their conference while viewing case files, collaborating on shared documents, and creating their own annotated files for later review.
- The platform is ISO 27001 certified, a leading international standard for information security.
CPR Dispute Resolution Services understands the need for security with online communications and proceedings. The platform is ISO 27001 certified, a leading international standard for information security.
Parties that require assistance in using the platform can view the following walkthroughs:
Parties do not need to be represented by counsel. Please note, however, that CPR staff are not able to provide legal advice and we do encourage that parties seek the advice of counsel if they have any legal questions or require advice or assistance throughout the case.
CPR rules state that the parties may be represented or assisted by persons of their choice.
In most cases, a CPR representative will respond to a filing within 48 hours.
If the matter is properly filed, a CPR representative will contact the parties regarding scheduling an administrative conference call, if applicable, to discuss neutral selection and any other administrative items case staff might need in order to proceed in the administration of your case. If additional information is needed, the representative will contact the parties to obtain additional information.
CPR's Panel of Distinguished Neutrals contains highly-regarded leaders of the bench, bar and academia from major cities throughout the U.S. and around the world who are available to resolve complex business and public disputes nationwide.
When you engage a CPR panelist, you can be assured of a highly-qualified professional who has been both peer-reviewed and, more importantly, user-approved for excellence. CPR’s Panel credentialing process is rigorous and comprehensive; resulting in a world-class list of the most seasoned and credentialed neutrals, categorized by industry, practice-area, and expertise.
The CPR Panels roster has been used by the courts to identify special masters and as a resource for other public appointments.
Typically, all steps are completed and the neutral is selected and assigned to the case within three weeks. Of course, in an emergency, the process can be completed even more quickly.
Include a contract clause providing that all disputes arising out of the agreement will be resolved by the CPR Panels using CPR's procedures. Sample clauses and procedures can be found under the Rules & Clauses. Parties can also download our model clauses via the website.
For pre-existing disputes, parties may use a submission agreement to submit their dispute to CPR for resolution. For more information, visit our Submission Agreements page.