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File a Case

To initiate a matter, file a case, or request a service, please click the button below which will take you to CPR Dispute Resolution's Matter Intake Form.

Please note: Payment with a credit card is required to file a matter. If you need to use another form of payment, please contact cprneutrals@cpradr.org prior to completing the Intake Form.

matter intake form


After you file your case, you will be able to manage the process using CPR Dispute Resolution's Complete Case platform, which is efficient and secure. If you have any questions about the platform, please contact the case management team at CPRNeutrals@cpradr.org.

Important:

If the parties have provided for CPR Arbitration without specifying either the Non-Administered or Administered Rules, the CPR Administered Rules shall apply to any arbitration agreement dated July 1, 2013 or later. For agreements dated prior to that date the Non-Administered Rules apply unless the parties agree otherwise.

If your arbitration clause provides for CPR Non-Administered Arbitration, but the parties would rather use an administered arbitration process, the parties can enter into a submission agreement for administered arbitration.

Please note:

Claimaints filing the arbitrations subject to the CPR Employment-Related Mass Claims Protocol must also complete and upload this template. The template must be filled in EXACTLY in the form requested. Failure to do so will result in the rejection of the filings by CPR.

Indigent claimants may be entitled to a fee waiver. California residents requesting a fee waiver, please fill out this form. Others necessitating a fee waiver, please fill out this form. Note: If your income is more than 300% of the federal poverty level, your hardship request will likely not be approved.

Upon receipt of the template, CPR will notify claimant(s) and respondent whether your cases will proceed individually or under the Protocol. The Protocol applies only if: 1) there is an agreement between the employer and the claimant that provides for arbitration under CPR Rules; 2) the employer has agreed to afford each claimant the Due Process Protections; 3) there is a specific reference in the agreement between the employer and claimant to the Protocol and the employer has provided access to the Protocol to the claimant prior to the claimant’s acceptance of the agreement; 4) the employer has not fundamentally altered the terms of the Protocol in its arbitration agreement with the claimant; and 5) more than 30 individual employment-related arbitration cases of a nearly identical nature have been filed with CPR against the same employer. 

Please note that to the extent the Protocol is applicable, its provisions regarding filing shall supersede the Rules provisions, and the filing of the spreadsheet together with the Notice(s) of Arbitration shall be deemed the complete filing or filings under the Administered Rules. For the Avoidance of Doubt, the filing of the Notice of Arbitration and Template (without a filing fee) are the complete filing under Rule 3 of the Administered Rules, and the Commencement Date will be the date on which they are both received. 

CPR reserves the right to impose an upcharge to cover its costs whenever the acts, omissions or requests of parties to a matter require administrative support that, in the discretion of CPR, materially exceeds  the ordinary course of support provided as part of its services.