The User-Focused ADR Provider

CPR Dispute Resolution is a responsive and innovative provider of commercial arbitration, mediation and other dispute resolution services. We pride ourselves on offering straightforward rules developed by the end-user, a well-regarded roster of neutrals, and highly responsive service. And with our comprehensive menu of services, CPR Dispute Resolution is the single destination for your dispute resolution needs.

STRAIGHTFORWARD RULES INFORMED BY END-USERS

Our rules, protocols and model clauses are driven and informed by CPR’s think tank, the CPR Institute, and developed by end-users who are on the front lines of dispute resolution. The Rules were designed in particular for the complex case but are suitable regardless of the complexity or nature of the case or the amount in dispute.

KNOWLEDGEABLE AND EXPERIENCED NEUTRALS

CPR has 575 neutrals, with 30 specialty panels tailored to specific industry expertise. All applicants are carefully vetted by CPR and/or a select panel of high-end users, peers and/or academics, for their expertise, training, and experience to serve on complex commercial or employment disputes. And, CPR has mechanisms that facilitate the selection of diverse neutrals. 

EASE OF INTERACTION

Our Dispute Resolution team is highly responsive. Questions are answered by an experienced, efficient case manager, not a customer service line. And the CPR Dispute Resolution Complete Case platform is a digital case management system built specifically for dispute resolution efficiency and security.

EXPERIENCED CASE MANAGERS

The CPR Dispute Resolution team brings significant experience in a variety of ADR processes to each interaction with parties. They are responsive, efficient, and detail oriented.

COMPREHENSIVE MENU OF SERVICES

We offer a full range of dispute management and dispute resolution services, in addition to commercial arbitration. From appointming services to fundholding to mini-trials, we can meet you wherever you are in the process or help you develop your strategy for an efficient and effective resolution.

CLEAR, COMPETITIVE PRICING

CPR’s competitive fees are straightforward and predictable. Case costs are unambiguous at the time of filing, based on amount in controversy, whereas other institutions typically charge separate fees per claim, per party, per additional parties or as a percentage of the neutrals’ costs.

SPEED TO RESOLUTION

Speed to a decision may be critical for business planning to continue and for long-term projects to proceed uninterrupted. CPR’s Administered Arbitration Rules call for the matter to be concluded within 12 months of the initial pre-hearing conference. CPR's Fast Track rules call for resolution in 90 days by default unless the parties choose to extend.