Manage Your Matter on CPR Dispute Resolution's Complete Case platform

If you already have a pending matter with CPR, and have created an account on our platform, please use the following link to access and manage your file via CPR Dispute Resolution’s Complete Case platform:

Please note CPR’s Dispute Resolution Services will be closed to provide time for our staff to disconnect and recharge beginning December 23, 2025 at 1:30pm ET through January 2, 2026. While someone will be checking emails periodically, please expect that we will confirm any case filings and respond to your communications upon our return to office on January 5, 2026.  Parties will be able to file and manage their matters via our Complete Case platform. Thank you, and we wish you a joyful Holiday season among friends and family.

CPR Dispute resolution's complete case platform

 

CPR Dispute Resolution’s Complete Case platform will bring parties to a digital legal environment to handle more matters more efficiently. The benefits of using the platform include:

• Parties will see filing matters, secure communication on the platform, selection of neutrals, organized document storage, and case management by CPR administrators and neutrals in a more streamlined, expedited fashion.
• The platform’s video-conferencing capability is designed with features purpose-built for arbitrations and mediations. Parties and neutrals will be able to seamlessly connect to their conference while viewing case files, collaborating on shared documents, and creating their own annotated files for later review.
• The platform is ISO 27001 certified, a leading international standard for information security.

For assistance using the platform features, please visit the MyMatters Quickstart Guide. For assistance ranking your neutral selections, please view How to Submit Your Party Rankings.

If you have not yet filed your matter with CPR, please visit File a Case.

CPR Counsel Training

In this video, Ryan Reyes of Immediation provides viewers with a walk-through of CPR Dispute Resolution’s Complete Case platform. Counsel are invited to view the video to become familiar with how the platform works. Users may also reference the MyMatters Quickstart Guide.