B2B Dispute Resolution Planning

Save time and money by bringing your contractual disputes to CPR’s B2B Dispute Resolution Planning program, currently a pilot project. An independent, impartial neutral (a process design facilitator) will work with the parties to plan a bespoke dispute resolution process that optimizes the prospects for prompt resolution.

Plan a Dispute Resolution Process that Suits Your Needs 

When a dispute arises, many parties have not fully considered their options on how best to resolve their dispute, or they are relying upon a dispute resolution clause drafted years before the dispute arose.

Under this pilot project, parties to a B2B dispute will sign up for 4 hours free of charge with an independent process design Facilitator to plan out and design an efficient dispute resolution process based on the parties’ needs, interests, and the nature of their dispute. The Facilitator can be deployed at any time during the dispute, whenever the parties want to consider options.

The Facilitator, a neutral experienced in a range of dispute resolution processes, will work with the parties to plan a process to optimize the prospects for resolution through mediation, conciliation, expert determination, arbitration, as well as lesser-known alternative dispute processes or even some combinations thereof that may be more appropriate. 

How it Works

1. Parties sign up by sending an email to CPR Dispute Resolution via CPRNeutrals@cpradr.org or filling out the Intake Form and emailing it to CPRNeutrals@cpradr.org.

2. A CPR Dispute Resolution case manager will be assigned to appoint the Facilitator and remain on hand to assist.

3. The CPR Dispute Resolution case manager and the Facilitator will reach out to the parties to schedule their planning sessions.

4. The Facilitator will conduct diagnostic interviews with each party using tools designed to ascertain their imperatives for resolution.

5. Thereafter, the Facilitator will organize a joint conference to assist the parties in planning the custom dispute resolution process that takes into consideration the information collected in the interviews.

How CPR Supports Your Planning Process

Should the parties wish to include ADR processes as part of their B2B Dispute Resolution Plan, parties may choose to submit those processes for administration by CPR Dispute Resolution, using this form: Submission at Point of Dispute form

​CPR Dispute Resolution is a boutique provider of arbitration, mediation and other dispute resolution and management services.  CPR has rules, procedures, and protocols to administer a spectrum of ADR services.  Those materials are generated by CPR’s think tank, the CPR Institute, and informed by end-users who are on the front lines of dispute resolution. ​

For More Information

Reach out to CPR Dispute Resolution at cprneutrals@cpradr.org or mlevi@cpradr.org.