Serena K. Lee serves as the President and CEO of CPR Institute and CPR Dispute Resolution Services.  Prior to joining CPR, Ms. Lee served in various roles with major alternative dispute resolution providers for nearly two decades, where she oversaw dispute resolution centers, managed operations and case management staff, and participated in various business development and outreach efforts.  Ms. Lee is a frequent speaker on the appropriate use of dispute resolution processes and participated in many ADR trainings as a faculty member.

Ms. Lee is a licensed member of the New York State Bar and has been involved in a number of legal organizations including the ABA Section of Dispute Resolution, ABA Business Law Section, National Asia Pacific American Bar Association (NAPABA), California Lawyers Association Litigation Section ADR Committee (former Chair) and California Society of Healthcare Attorneys.

Ms. Lee earned a B.A. in Communications and Political Science  the from University of Washington, and a J.D. from Benjamin N. Cardozo School of Law, where she also received her mediator certification from the Kukin Center for Dispute Resolution.