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CPR Dispute Resolution Launches Digital Dispute Resolution Platform

CPR Dispute Resolution’s Complete Case platform will better support users of dispute management.

New York, NY  - The International Institute for Conflict Prevention & Resolution (CPR), a global non-profit organization that helps others manage conflict so that they might better pursue their purpose, is launching a new end-to-end case management platform through its subsidiary, CPR Dispute Resolution. CPR Dispute Resolution’s Complete Case platform is licensed from Immediation, the Australia-based digital legal environment provider.

CPR Dispute Resolution is a leading alternative dispute resolution provider for business-to-business and employment disputes.

The platform provides CPR Dispute Resolution, the 600+ neutrals - mediators and arbitrators on its worldwide Panel of Distinguished Neutrals - and parties (and their counsel) with a holistic end-to-end digital environment to handle more matters more efficiently and securely.

The platform is ISO 27001 certified, a leading international standard for information security.

Configured specifically for CPR Dispute Resolution, the platform provides for:

  • filing matters
  • secure communications among neutrals, CPR and parties
  • selection of neutrals by parties
  • organized folders for document storage
  • case management by CPR administrators and neutrals

The integrated video-conferencing feature will allow parties and neutrals to seamlessly connect to their conference, while viewing case files, collaborating on shared documents, and creating their own annotated files for later review.

“With this platform, CPR Dispute Resolution has digitized our global arbitration, mediation and other ADR case management services,” said Allen Waxman, President and CEO of CPR. “The platform provides enhanced security and will provide neutrals, parties and our own case administrators more efficient and effective options for resolving disputes.”

“CPR Dispute Resolution rules, protocols and guidelines are created by users of ADR services and thought-leaders in the CPR Institute, and are characterized by innovative, cost effective and expeditious features,” said Mia Levi, Vice President of CPR Dispute Resolution. “This cutting-edge digital platform is a natural extension of CPR Dispute Resolution’s mission to resolve disputes promptly, fairly and confidentially.”

About CPR
Established in 1977, CPR is an independent nonprofit organization that promotes the prevention and resolution of conflict to better enable the pursuit of purpose through the CPR Institute and its subsidiary, CPR Dispute Resolution Services LLC.

The CPR Institute builds capacity for dispute prevention and resolution through the thought leadership of its diverse members – companies, leading mediators and arbitrators, law firms, individual practitioners, and academics – who share best practices and develop innovative tools for dispute management through committee discussions and projects, publications, education and training, and hosting events.

CPR Dispute Resolution is a boutique-style provider of leading-edge dispute management services – mediation, arbitration, custom appointing services, a panel of dispute prevention specialists, and more - that leverages resources generated by the CPR Institute. The CPR Dispute Resolution team is responsive, efficient, and detail oriented. Our case managers have extensive experience in ADR, with backgrounds at a range of provider institutions, and have managed matters across the globe and in a wide variety of different subject areas. The Panel of Distinguished Neutrals is a carefully curated, diverse group of prominent, experienced subject matter and ADR professionals  based in 35 countries. To learn more about CPR Dispute Resolution, visit

To learn more about CPR, visit

To learn more about Immediation, visit

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Lili Schroppe
Director of Marketing and Communications
646-753-8204 or 203-470-9391